CeX in Kilkenny

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Customer reviews about CeX

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  Robert Added 21/10/2019

  ★ ★ ★ ★ ★
  Great service
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  Alison Added 21/10/2019

  ★ ★ ★ ★ ★
  Couldnt find the game i wanted, came in the next week and staff had put it on hold for me. Super friendly
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  Mr F Added 07/10/2017

  ★ ☆ ☆ ☆ ☆
  A point i have to address is their transaction system which is completely reliant on their wifi, no tills, only phones. I spent over 20 mins waiting until an employee could connect his phone to the store wifi just to complete a transaction. I've been told by a friend that dealing with their online service is pretty hectic also. He ordered a game that was "in stock", but received an email saying "unfortunately this product could not be shipped", money was already taken from the credit card so he had to go out of his way to email them to get a refund. A lot of hassle for a customer in my opinion. As good as the trading prices are for games and consoles, i would strongly suggest a more reliable in-store system and better customer service.

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CeX (UK) Buy & Sell Games, Phones, DVDs, Blu-ray, Electronics, Computing, Vision & CDs
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